Privacy Policy

Our hotel will properly protect and manage your personal information and handle it in accordance with the following policy.

1. How personal information is collected

Our hotel collects personal information from guests through the following means, including through accommodation, dining, banquets, sales, and website use:

Directly from the individual (reservation form, telephone, email, etc.)
Acquired from legitimate agents or related businesses
Acquired from publicly available information

2. Purpose of use

The personal information we collect will be used for the following purposes:

To respond to and contact you regarding reservations and usage details
To provide products and services and settle payments
To create and store a guest register in accordance with laws and regulations
To improve our services and provide information to customers (only with prior consent)

3. Types of information collected

The information collected by the hotel includes the following:

Basic information (name, address, contact information, nationality, etc.)
Payment information (credit card number, etc.)
Service usage history (date and time of stay/usage, product purchase history, etc.)
Website access information (IP address, browser information, etc.)

4. Storage period

Personal information will be retained for the period necessary to achieve the purpose of use, and will be appropriately disposed of when it is no longer necessary.

5. Safety Management Measures

To prevent leaks and unauthorized access, we will take organizational and technical measures, conduct regular inspections, and educate employees.

6. Provision and joint use with third parties

We will not provide personal information to third parties except in the following cases:

When we have the consent of the individual
When required by law
When there is an urgent need to protect human life or property
When it is jointly used within the hotel for the purpose of improving services (the information collected and its purpose of use will be in accordance with this policy)

7. Your Rights

Customers can request the disclosure, correction, deletion, or suspension of use of their personal information.

8. Changes to this Policy

This policy may be revised as necessary. Any changes will be published on this website and will take effect at the time of publication.